- Brinks security camera install#
- Brinks security camera update#
- Brinks security camera trial#
- Brinks security camera plus#
I moved to a new address over a year ago and despite multiple calls, they were unable to update my home address correctly. Original review: June 7, 2022ĭo not make the mistake of entrusting this company with your home security. It is sad and a shame that a company with a good name could fall so far. The reality is that they don’t care to truly resolve the matter and make things right. This company makes disingenuous “public facing” statements in response to poor reviews that makes it seem like they want to help resolve the issue. I only wish Brinks could give me the supplies and walk me through things because I can probably do the replacement of the camera because there's only one that needs to be replaced. It's also very convenient that you can either use the key panel or the phone if you want to modify or edit. The quality of the camera and the services is phenomenal. That aside, I'm overall happy with Brinks system-wise. They don't inform you, they don't call you, and they don't give any reason why they cannot do the job or why they cannot come to the appointment. The only concern that I have is the field technician. That really frustrates me because I also work as a customer service person because of my patients. The guy said, "Yeah, we will call you within 15 minutes to let you know what time he will be arriving." But after 9:00 pm, nobody called me.
Nobody called me and I had to call them around 6:00 to find out if they were coming or not. We rescheduled again for the 14th or 15th between 5:00 to 9:00. Before October 1st, they called me and said they could not do the visit because something came up. I called customer service again and we reschedule the service for October 1st. But at 4:00, I was standing right in front of my house waiting for the technician and I never received a call from them. In addition, users can access all their smart-home tech 24/7 through the Brinks Home mobile app.Ī technician came at 2:00 pm and there was nobody home.
Users can pair their security systems to work with Alexa, Google Assistant or Siri. What home automation features come with Brinks Home?īrinks’ Smart Security systems can be paired with smart-home devices such as smart lights, locks and thermostats.
Brinks security camera trial#
If you cancel a Brinks contract after the trial period, you will still have to pay your balance in full. For the Smart Security systems, you also get a 30-day trial period. The Nest Secure system is month-to-month and can be canceled whenever you like however, after the 30-day period, you won’t be able to return your equipment for a refund. The benefit of having a wireless, DIY system is that it’s easy to take down and set up if you’re relocating. You can still use your system if you move. What if I move homes? Can I still use my system? If you have a more complex piece of technology you’d like to install, Brinks can put you in touch with a technician for professional installation.
All you have to do is unpack the box Brinks sends you, put the devices in the correct spots, plug them in and activate the system.
Brinks security camera install#
Professional installation is required for the camera.ĭo I have to install my Brinks system myself?īrinks makes its systems easy to install yourself. Monitoring services are $49.99 per month.
Brinks security camera plus#
Smart Security Ultimate: For $699, the Smart Security Ultimate package comes with everything in the Essential and Complete packages plus an extra door sensor and an outdoor camera.Monitoring service with this plan costs $44.99 per month. Smart Security Complete: For $349, the Smart Security Complete package comes with everything in the Essential plan plus a doorbell camera.This system is designed for DIY installation. Monitoring services are $39.99 per month. Smart Security Essential: For $199, the Smart Security Essential package includes a control panel, wireless motion detector, two door sensors, a yard sign and window stickers.Brinks offers an industry-standard 36-month contract. The entire system is wireless, so no drilling is involved. You can install a system yourself or request professional setup for a fee. Brinks Home Security has three professionally monitored security systems: Smart Security Essential, Smart Security Complete and Smart Security Ultimate.